Welcome to TaxiWaleBhaiya! These Terms & Conditions (“Terms”) govern your use of our website, mobile application, and services. By booking a ride, using our platform, or engaging with our services, you agree to these Terms. Please read them carefully.
1. Eligibility
By using our services, you confirm that you are at least 18 years old (or have the consent of a parent/guardian if under 18) and are legally capable of entering into a binding contract.
2. Services Provided
TaxiWaleBhaiya provides a platform to book taxi rides and transportation services. We strive to ensure that our services are reliable and available, but we cannot guarantee uninterrupted availability due to factors beyond our control (e.g., traffic, weather, network issues).
3. User Responsibilities
When using our service, you agree to:
- Provide accurate and complete information when booking a ride.
- Ensure timely pick-up and be ready at the scheduled location.
- Treat drivers and vehicles with respect.
- Not engage in unlawful, harmful, or abusive behavior during the ride.
We reserve the right to refuse service or cancel rides if these conditions are violated.
4. Pricing & Payments
- All fares are displayed at the time of booking and include applicable taxes and fees.
- Payments must be completed via the available payment methods (cash, card, or online).
- In case of fare adjustments (e.g., waiting charges, route changes), you will be notified before final payment is processed.
5. Cancellations & Refunds
- You may cancel your booking before the driver has been dispatched at no charge.
- Cancellations after dispatch or no-shows may incur a cancellation fee.
- Refunds (if applicable) will be processed as per our refund policy and credited within the specified time.
6. Liability
TaxiWaleBhaiya is not liable for:
- Delays caused by traffic, weather, road closures, or other external factors.
- Loss or damage to personal belongings left in the taxi.
- Indirect, incidental, or consequential damages resulting from using our service.
Our liability is limited to the amount paid for the ride in question.
7. Safety
We prioritize your safety and work with professional drivers. However, passengers are responsible for wearing seat belts and following safety guidelines. Misconduct may result in suspension of service.
8. Intellectual Property
All content, branding, logos, and materials on our website and app belong to TaxiWaleBhaiya and cannot be copied, distributed, or used without prior written permission.
9. Privacy
Your personal data is collected and processed as outlined in our Privacy Policy. By using our services, you agree to our data handling practices.
10. Changes to Terms
We may update these Terms & Conditions from time to time. Continued use of our services after updates means you accept the revised Terms.
11. Contact Us
For any questions regarding these Terms, please contact us:
Email: booking@taxiwalebhaiya.com