Frequently Asked Questions
How do I book a ride?
Booking a ride with TaxiWaleBhaiya is simple and quick! You can use our mobile app (available on the App Store and Google Play) or visit our website to book online. Just enter your pickup location, destination, and ride preference, and we’ll match you with a nearby driver instantly.
What payment methods are accepted?
TaxiWaleBhaiya accepts all major credit and debit cards, UPI, and wallet payments through our app. Cash payments are also available for select rides and regions.
How much will my ride cost?
Your fare depends on several factors like distance, time of day, and ride type. You can check your estimated fare before booking by entering your trip details in our app or website for full transparency.
How long will it take for my driver to arrive?
Arrival times vary based on your location and driver availability. You can view your driver’s estimated arrival time in real-time through the TaxiWaleBhaiya app.
How can I track my driver?
Easily track your driver’s live location in the app. You’ll also receive a notification with your driver’s name, vehicle details, and contact information once they’re on the way.
What is the cancellation policy?
TaxiWaleBhaiya offers a flexible cancellation policy. Cancel anytime before the driver reaches your pickup point without a fee. If the driver is already en route, a nominal cancellation charge may apply.
How can I contact customer support if I have an issue?
Our support team is available 24/7 via the TaxiWaleBhaiya app or website chat support. Whether it’s a lost item, billing issue, or ride feedback — we’re here to help anytime.
Can I schedule a ride in advance?
Yes! TaxiWaleBhaiya allows you to pre-book your ride for a future date and time. Enter your pickup and drop-off details, choose your preferred time, and we’ll ensure a driver is ready when you are.
Do you offer discounts or promotions?
Absolutely! Check our app and website regularly for special discounts, festive offers, and referral bonuses — invite friends and earn ride credits on TaxiWaleBhaiya.