At TaxiWaleBhaiya, we are committed to safeguarding the privacy and security of our customers. This Privacy Policy explains how we collect, use, store, and protect personal information obtained through our website, mobile application, and other communication channels.
Information We Collect
We may collect the following types of personal information from you:
- Contact Information: Name, email address, phone number, and postal address.
- Payment Information: Credit/debit card details, billing address, and other payment-related data.
- Location Information: Pick-up and drop-off locations to facilitate your ride.
- Device & Browser Information: Details about the device, operating system, and browser you use to access our services.
- Other Voluntarily Provided Data: Any additional information you share with us (e.g., feedback, support requests).
How We Use Your Information
Your personal information is used for the following purposes:
- To provide taxi booking and transportation services.
- To process payments and send booking confirmations.
- To communicate with you regarding bookings, payments, and customer support inquiries.
- To improve our services, optimize user experience, and develop new features.
- To conduct analytics and understand usage patterns of our website and app.
- To comply with legal obligations and protect the rights, property, and safety of our company and users.
Sharing of Information
We may share your personal data with:
- Service Providers: Trusted third parties who help us process payments, send notifications, and operate our platform.
- Authorities: Government agencies or law enforcement when required by law, or to protect against fraud and security risks.
We never sell or rent your personal information to third parties.
Data Security
We implement industry-standard security measures, including encryption and secure servers, to protect your personal data. However, please note that no transmission over the internet can be guaranteed to be completely secure.
Your Choices
You have the right to:
- Access, update, or delete your personal information.
- Opt out of receiving marketing communications.
- Restrict or object to certain data processing activities (subject to legal limitations).
Please note that refusing to share certain information may affect your ability to use our services.
Cookies & Tracking
Our website and mobile app use cookies and similar tracking technologies to enhance user experience and analyze traffic. You can control cookie usage through your browser settings.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and significant changes will be communicated via email or in-app notification.
Contact Us
For any questions, concerns, or requests regarding this Privacy Policy, you can contact us at:
Email: booking@taxiwalebhaiya.com